shop policy + conditions

Returns

We want you to enjoy shopping at the Gallery Shop, so it's important to us that you are satisfed with your purchases. We ask that you inspect your order upon delivery and if for any reason you are not satisfed with it, return it to us within 21 days. We will happily exchange the item or refund you the purchase price - whichever you prefer.

Electronic payments

Electronic payments through this site are highly secure. Your credit card details are encrypted, so they cannot be read even in the unlikely event of the purchase details being intercepted.

Cancellations

Please note, once an order has been made it cannot be cancelled.

Delivery

All orders to New Zealand addresses are sent free of charge by normal post (i.e. not by courier) and can be expected to arrive within three to five working days of the completed transaction.

International orders

You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict 
what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from our store, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Customer data privacy policy

Your privacy is important to us. Your private details will not be held by us or forwarded to another group or organization under any circumstances.

Legal Jurisdiction

All activities on this website are conducted under the laws of the jurisdiction of New Zealand, unless otherwise stated.